In this episode, we talk with Dan Gingiss about how amazing customer experience can be your new marketing strategy.
Dan talks about marketing from a historical perspective as well as what companies can focus on in the future up their game when it comes to being remarkable and shareable.
Dan also shares some great real-world examples as well as his WISER methodology for building a great experience for your customers.
About Dan Gingiss
Dan Gingiss is a keynote speaker and consultant with more than 20 years of professional experience at companies like McDonald's, Discover, and Humana.
He helps companies create customer experiences that customers can't wait to talk about with their friends and social media followers.