#Unpacked EP 12: Reporting

George Thomas:
Let's go here. Here we go. And, Remington, guess what?

Remington Begg:
We are live.

George Thomas:
Live. Yes, we are. And I'm heading over to sprockettalk.com/unpacked/live so that can pop open the chat window, so that anyone of those folks who are watching this live can actually chat with us because we like to have a conversation, and the conversation that we are having today is around the HubSpot's reportings abilities. So, before we get into that, Remington, how excited are you that we are headed into Memorial Day weekend?

Remington Begg:
I'm fricking horrified. No, we're just finishing up our move, hence, the new background. This is at our coworking space, so we're unveiling info about that, early next week. But yeah, I'm horrified because I feel like this week got stolen from me, but at the same time, we shipped websites, we got a whole bunch of stuff done. It's just like a lot.

George Thomas:
Yeah. Yeah. It's funny because you mentioned that we never do anything easy, and when you say "we" you're usually talking about you and Rachel.

Remington Begg:
Right.

George Thomas:
I might say that that's dripping into Impulse Creative, aka, Sprocket Talk, in general, because the same time we decided to move the headquarters, we also decided to start to launch sprokettalk.com, and so we are hard at work for you folks. If you want to be one of the first people to actually see what's going to be under the hood, then make sure you go and fill out the, I Want to Know form. You get over to sprockettalk.com. But today, we're talking about HubSpot, we're talking about reporting, which by the way, is like saying we're going to talk about the universe, to be honest with you. There's so many things that we can talk about in HubSpot when in comes to reportings.

George Thomas:
So, Remington, without further ado, let's say hello to everybody. Let everybody know that we go a yo in the chat-pane, which is yo yo. Let us know where you are actually watching this and if you have any reporting questions. But, Remington, why don't you kick us off with the whole HubSpot reporting and a piece that you want to talk about today?

Remington Begg:
Sure. Yeah, so before I go crazy on my tangent, I think a good way for us to kind of queue at this is, since there's such a universe of HubSpot reporting, if there's anyone that wants to know about specific things in reporting, for us to riff on, this is Sprocket Talk Unpacked Live for a reason. So, do it. But, so, there's actually ... I'm going to go like ... I don't know if this is meta or basic. It might be basic meta, but if we kind of whittle it down, I was talking to a HubSpot rep a while back, we just upgraded our account to Growth Suite Enterprise for everything, right? So, I'm excited about some new content that's going to come up because of that.

Remington Begg:
But, one of the big things is around reporting, right? Because I didn't deploy the new reporting tool or the add-on for the reporting tool because we use it pretty well with what we've got. But, one of the things that I didn't realize is when they talk about reports they're talking about the individual boxes that you create when you are talking about said report. They're not talking about like being able to just run some statistical data. So, there is a limit depending on your portal in how many reports you can have, but then there's also a limit on how many dashboards you could have. So, you've got to be very tactical, especially from a dashboard point of view because if it says you have 10 reports that you can build, that means 10 custom blocks that could be on one dashboard, and that can get a little hairy if you've got sales, and marketing, and service wanting their piece of those reports. So, I just want to put that out there for everyone.

George Thomas:
Yeah, Remington, that's good. I love that we've got Georgia in the house shooting video, flood insurance guru. Hey, man, we should just end there. Somebody is shooting video for their company, that's a good thing.

Remington Begg:
Good job.

George Thomas:
Speaking of which, has anybody on this live Sprocket Talk Unpacked Live episode tied into the YouTube reporting that is in HubSpot?

Remington Begg:
There you go.

George Thomas:
See, we're talking all things reporting, and I want to tie it back to video. Being able to go into your HubSpot portal, it wasn't beta a while ago. Now I'm pretty sure it's across all portals. If I'm saying that, and you go into your portal, and you don't see it, #callcustomerservice. I'd be like, I'd like to see this in my portal, so that you can start to mess around with it.

George Thomas:
But, being able to take what is most of the times complex in most people's mind, going to YouTube, going to YouTube Analytics to really understanding what those analytics mean, verus being able to go into HubSpot and see how they've kind of slimmed it down and really focused on some major things that you want to look at is definitely one piece that I want to pull out today is, YouTube reporting inside of HubSpot, if you're not doing that and you're doing video, you should do that today. Remington, what else do you want to talk about when it comes to reporting?

Remington Begg:
Yeah, so I'm going to bring you back to my roots, conversations reporting. So, it's kind of hidden. You're not going to be able to find it right off the bat, but you can report on conversations, you can create customer reports for conversations. In the actual tool, you can see reports based on the individual conversations and how far through people got on everything. It can be fantastic for that, but at the same time, you can start reporting a little bit higher level, like what kind of conversations are we having? How many made it through to the end? And, I believe you can cross two different criteria and actually say what pages the conversations happen on. But, being able to explore what matters and what metrics that matter is really powerful there, so conversations is fun.

George Thomas:
Oh, the metrics that matter. I think there might have been a blog article that went out.

Remington Begg:
You're on mute.

George Thomas:
I'm, for you, not for them. Now, but you want to hear me. You know, that's what happens when you have two hosts.

Remington Begg:
Now you know how everyone else feels.

George Thomas:
Yeah, yeah. Well, now they don't know how it feels today, but it's all good. So, I want to take a step back. It's funny because you talked about dashboards, you talked about modules or what they call ring ports, and I want people to realize, because there's all this scuttlebutt, and by the way, by the way, I was a large part of the scuttlebutt, which is like a nice way to say gossip, or frustration, or talking about #makeitfree, the reporting tool.

Remington Begg:
Oh, yeah. I still think you should.

George Thomas:
Like back in the day, man, Marcus Sheridan and I, we laid down some serious #makeitfree journey. But, here's the thing, what I don't everybody to get tied up on is that they think that that's the only way that you get the maximum amount of being able to report in HubSpot.

Remington Begg:
Right.

George Thomas:
Because in general, especially, Enterprise, and I know it decreases as we go into Professional and stuff, but when you go to the analytics tool inside of HubSpot, you literally have traffic analytics. You've got campaign analytics. If you're Enterprise, you've got event analytics. You've got sales content analytics. You've got sales team productivity analytics, contact analytics. And might I even say, if you're part of the beta program, which by the way, if you're watching this, if I feel, Remington, if you're watching Unpacked Live, you're cutting edge HubSpot user.

Remington Begg:
Yeah. [inaudible 00:08:28].

George Thomas:
You're trying to get the most out of it, which may be a good reason why you might wan to try the beta program and get to be part of that. Because there's also revenue analytics. Say, what?

Remington Begg:
Especially for Enterprise.

George Thomas:
Yeah. Marketing email analytics, and service team productivity analytics, if you've got the whole suite and you're Enterprise, just know that there's more inside the box. By the way, Remington, this is a test for you. Out of all those analytic tools, which one didn't I mention that is still on this page that is analytic tools? By the way, this is probably like a needle in a haystack.

Remington Begg:
Product analytics.

George Thomas:
Well, that might be a little box. Nope, nope. There's competitors, links, prospects, tracking URL builder in the bottom.

Remington Begg:
Oh, you're talking about the actual reporting tab.

George Thomas:
But, there's one other box. It's top right. He's probably trying to surf there right now. I'm just going to go ahead and actually say it. Website analytics, people. That's in there too. Now, you might be wondering, why did I wait to talk about website analytics to the last thing out of all these analytic reportings tools?

Remington Begg:
Probably because you're [crosstalk 00:09:39].

George Thomas:
Here's the deal. Sprocket Talk, I started this out with, "Hey, go, if you want to be one of the first people to see this under the hood, go fill that out. We're going to let you know." One of the first courses that we are recording and getting ready to launch with the launch of sprockettalk.com is a website analytics course. It walks you through step-by-step what the metrics are, why they matter, what you can look at, decisions that might help you make in your business. I'm just saying. So, there's a lot, just by default. And, by the way, I didn't even go to the fact that you can go to your social tool and look at social analytics, either. Anyway, I digress. Remington, what's next?

Remington Begg:
Yeah. So, I'm going to talk a little bit more theory here. So, where focus goes, growth follows, right? And so, one of the things that are really important are you to whittled down the metrics that matter for you. In a lot of cases, when people are thinking on a monthly cycle, like this day and age, that's too slow. You've got to be thinking day-to-day, week-by-week at the latest. And if you're thinking about how well did this social post go, you can't be looking at that on a month, because a month later you may have lost, like literally, may have lost verus your competition.

Remington Begg:
I am a huge proponent of a rolling 30. The reason is because every single day you are getting a picture of what an up-to-date rolling 30 is. If your boss asks you tomorrow, "Hey, how's marketing doing?" you can give them stats as of today over the past 30, and it's going to be super valuable. Now, this isn't to say that you can't report on last quarter or last year, but when you're thinking about your marketing activity and the things that are going on, you need to measure rolling 30 because you can identify problems when they happen, not a month later when it's too late.

George Thomas:
Absolutely. And I want to give a shout-out to our boy, Dan Sullivan, who is in the chat-pane. I love when Dan is here because Dan showed some knowledge, IT's doubt that there might have been, there might have been an article that talked about some metrics that matter. He put a link in the chat-pane to seven metrics that the C-suite, they care about to justify a video culture. That article, it's a bad mamma jamma, I'm going to tell you that. If you're watching this live, you should go check out that article on Impulse Creative.

George Thomas:
Hey, let's get back into ... By the way, thanks, Dan, appreciate that. And yes, I'm getting a little revved up. So, let's talk about this because one of the things that I love about HubSpot and reporting is that it can be very kind of just out there and all the big blocks that I named, but you can go in very micro. So, one of the things that I love to do for a micro-reporting piece of making sure things are working is in Workflows, okay?

Remington Begg:
Yeah.

George Thomas:
Now, stick with me. In Workflows, there's literally this little thing in the top left-hand corner that lets you set a goal. If you set a goal, then in the performance tab, you will see a percentage of something happening. Let me give you an example of where I love to use this. We do this thing that we train, which probably is going to be an additional course that will be in Sprocket Talk.

Remington Begg:
Easy and out.

George Thomas:
I'm just going to throw that out there today. By the way, we're trying to get people signed up and get and there because we're about to make some amazing history.

Remington Begg:
Pre-signed up.

George Thomas:
Yeah, pre-signed up. We're about to make some HubSpot history, just saying. But, here's the deal. I like to go into Workflows and we want our nurturing to really be able to be the most optimized it can be, or to see if people are on journey that we think that they might actually be on. For instance, there's this one pillar of this thing that I like to pay attention to, and that is, how informed, because I'm big on education, I think everybody knows that, but how informed are the people on the thing that we do? So, the products, the services, for us, it might be how informed are they on web development, or on inbound marketing? And so, I want to know if they've read 10 pages of my website. I might want to know if they've read 20 pages of my website, and I want to know if they've read 30 pages of my website, which is valid because then I know they're more informed on that thing in which I sell or that I help around.

George Thomas:
Now, what's great is you can do a workflow, where I can send my self an internal email when somebody hits those 10 pages, 20 pages, 30 pages, which by the way, was just a little piece of inbound strategy that you might want to jot down, that you can send yourself internal notifications on when people do blocks of things on your website. Okay. But anyway, we're talking about reporting.

Remington Begg:
Bring it back to reports. Yeah.

George Thomas:
So, if I set a goal of, if anybody gets to the 20 pages, poom, if anybody gets to the 30 pages, like if I created a list, right, a list for 10 pages, 20 pages, 30 pages, and I make that the list. But then, on the 30 pages, I actually set my goal instead of list membership to, became a customer. Now, I literally know 62%, 75%, 89% of people who read 30 pages of my website, became a customer, or the flip side of that. So, that's a long-winded example of how you can go micro-reporting inside of one little tool inside the massive house that is HubSpot.

Remington Begg:
Yeah, so that's some really cool points around like the specific workflows. I'm going to bring it up, you know, a 30,000 foot view.

George Thomas:
Love it.

Remington Begg:
So, everyone's got personas. Well, they better, especially if they're a Sprocket Talk listener, right? But ideal client profiles and personas, you're usually you're going to have your target industries, usually you're going to have your target personas, you're going to have all these people involved. One of the coolest reports that I've seen that we put together was you have your personas, you know the contacts that you're acquiring by each of those personas. You could literally create a chart of new contacts created in the last 30 days, because we care about the last 30 days, by persona, right? If you're doing marketing to hit that CEO or to hit that marketing manager, and your contact acquisition is not those positions, then your marketing is off.

Remington Begg:
What you can also do is you can also take the personas by closed one in a deal stage. Now, what you're doing is you're saying how many, you know, you have your defined buyer personas, you know who they are, how many buyer personas are coming through as new contacts, and now, how many of them are actually closing in a deal. And now, suddenly, you start to get to see how many CEOs were involved with the deal that actually closed. And now, think about how valuable that can be to your marketing. Are our personas on par or are they off, right? And, you can do the same thing with industries the same way, like we have an industry by closed one, and it's uncovered a lot of areas where we weren't necessarily specializing publicly, but apparently we specialize internally, right? And so, it allows you to pivot your marketing, and if you've got that rolling 30, you are on it. You don't have to worry about figuring it out six months from now.

George Thomas:
Yeah. And, see, I like that. There's two things I want to say here. The rolling 30 leads me into that if you put a report on your dashboard, you can literally email it to you on that rolling 30, as well, so hands-free, able to stay out of HubSpot, see the information on the move. Not that staying out of HubSpot's a good thing. That's never a good thing. But, you can at least get it in your inbox, it can tease you to dive back in. But, Remington, I'm glad that, in you lifting up, you kind of actually drilled down, which is a weird to think about. But, you started to talk about how really, you started to talk about reporting based on property, right?

Remington Begg:
Right.

George Thomas:
Persona is a property, industry's a property. And so, I start to think about something that a lot of companies, because it's not in there by default, that I know of, of course, I don't know everything about HubSpot, I just know a few things, but, by default, there's not an easy way to see new business versus renewed business.

George Thomas:
And so, anybody that comes into HubSpot, that we help and we diagnosis in the audit situation scenario starting line place, that they have new and reoccurring business, we want to create a custom property. And, we literally want to call it new business and reoccurring business. Because then what that allows us to do is, six months, a year from now, two years from now, it says, "Well, how much new business in 2018, 2019, 2020, how much recurring business in 2020, 2021?" That sounds like it's a long way away. It's not a long way, two years, people. 2021, two years away.

Remington Begg:
2020 is not two years. It's actually only 18 months.

George Thomas:
It's a couple of months.

Remington Begg:
18 months.

George Thomas:
Yeah, it's kind of-

Remington Begg:
It's almost June.

George Thomas:
Oh, God, that's scary. Okay. Anyway, that's not why we're here. We're not reporting on the analytics of getting old. Although, I am a master of that, so we could talk about it. But, I'm going back to that, think about, you're not trapped just by what HubSpot puts in the HubSpot tool. You can create your own properties, which could take your reporting to a whole different level. And I'm not even say by adding in the paid add-on, the report, right?

Remington Begg:
Yep.

George Thomas:
I'm saying you add those custom properties and use even the free piece of the report thing, and it just takes it miles from where it is by default. Remington-

Remington Begg:
Yeah, so you talked about those custom fields, and I loved that recurring versus business because a lot of times people talk about, like a lot of sales teams are held to a standard of net new business. And, retaining existing business is not necessarily something that matters. So, what's cool about that is that one field, I would put that on the deal property, for the record, right? So, if you drop that as a deal property, you've got your new and you got your repeat, you can report on that new and repeat, but you can also compare two different objects, and that's an area that's super powerful, that a lot of times people don't even pay attention to because you get into a custom report, you can choose contact, you could choose company, you could choose deal, you choose ticket, you could choose all those items. But, you can choose two of them, so imagine saying, "How many service tickets did we do for how many companies?"

Remington Begg:
Now, that brings me to the final piece here, and then I'll let you back in, is the companies are not something that out of the box are really identified very well. And, when we talk about B2B companies, a lot of times they're dealing with one company. You could have 14 people from one company, and in some cases those 14 people would count as 14 leads. But, if you are reporting on companies, you could report how many companies did we acquire in the last 30 days. You could also report on what were those companies, how many companies actually closed. Because you could have 14 deals and 12 of those deals would be with one companies, to your point, right?

George Thomas:
Yeah.

Remington Begg:
So, there's a lot of different areas where you could leverage companies and that really ties in better for your ABM or account based marketing.

George Thomas:
It's funny that you're going down this journey. Which, by the way, flood insurance guru, it's Chris, right?

Remington Begg:
Chris, yeah.

George Thomas:
Yes, yes. Beautiful.

Remington Begg:
That is Chris.

George Thomas:
Because I just want say, Chris.

Remington Begg:
Chris Greene.

George Thomas:
Chris Greene.

Remington Begg:
Chris Greene.

George Thomas:
I'm getting old, but I thought it was Chris, but I didn't want to make a mistake. So, shout-out to Chris. Actually, shout-out to Chris and Dan. And then, I'm going to dive back in.

Remington Begg:
Yeah. You two get a gold star or orange star.

George Thomas:
They do get gold stars, orange stars, yeah, orange stars. Because here's the thing. You can tell that they're paying attention to what they're doing. First of all, and you could tell Dan pays attention to what we're saying because Dan threw in the chat-pane, "Don't forget about negative personas."

Remington Begg:
Yeah.

George Thomas:
Oh, man.

Remington Begg:
Can you imagine a report, how many negative personas came through in your marketing? Holy crap. That's a really great one, Dan.

George Thomas:
And, why is that a great one? It's a great one because if all of the sudden, you see there's a large amount of people that are converting that are negative personas, it either means they're not a negative persona because somehow they're using the solution that you have to get a job done in a different way that you're thinking about, or it's the mentality of crap. Do I have product or service that I can offer those people? For instance, right, back in the day, we used to always think about agencies as possibly competitors. And some of you are, by the way. You're not off the hook if you watch this at a different time.

Remington Begg:
Not many.

George Thomas:
But, not many, but some, some. But, here's the thing. If I'm not Impulse Creative, for a second, and we're talking a little fictional, and I'm Sprocket Talk.

Remington Begg:
Oh, we're talking very fictional.

George Thomas:
Well, and I'm discon, yeah. So, let's say Sprocket Talk was separated from Impulse Creative, at Sprocket Talk, agency owner, Adam, wouldn't be a negative persona. But see, so the idea is whatever product or service you have, can you figure out something that works for them, if there's enough of that? That report would be total dope, total dopeness. But, also, Chis is talking about, "I'm already do new and renewed," and he's separating at deal stages, which is awesome. Because, Remington, you were talking about this whole thing and I'm like I just literally did this for one of our clients, where new and renewed business, based on company, and did it in the HubSpot reports. It was absolutely amazing, absolutely amazing.

Remington Begg:
So, I've got one extra thing to add. Because you said, you know, you gave the, "Or, maybe you don't have the product for it." If your marketing is attracting your negative personas, then your marketing is wrong and you have to rethink the topics you're coming up with. You have to rethink the pathways that they're taking and you have to identify whether or not you're speaking to the right people. Because if you're doing your marketing tactically the right way, those negative personas should not make it through, right?

George Thomas:
Maybe.

Remington Begg:
Well, I would say if it's higher, like if you have a more negatives coming in, then you have your positive personas, if you will, then there's a problem, right? You've got to be able to [crosstalk 00:24:06].

George Thomas:
So, depending on the business, I'm just going to, I love to play right now.

Remington Begg:
Let's do it. Let's go.

George Thomas:
Here's the thing. We could easily, tomorrow, have 200 people come and convert on our website. There's nothing wrong with our marketing, but it just so happens that we put out the most beasty piece of content on seven metrics, that you should care about for your C-suite, and somebody in a college, 5,000 miles away, got an assignment to research the metrics that matter for the C-suite for the video. So now, all of the sudden, our marketing is amazing. Our marketing is no point, but we have 200 students that come download our junk. What I don't want the listeners or viewers to go is like, "Oh, crap. We created something that's broken." Not necessarily. But, it is, I agree with you, Remington, a definite red flag moment.

Remington Begg:
Sure.

George Thomas:
Like, hold, burp. Hit the brakes. What just happened? Oh, okay. This is how we should move forward because of this thing that we now see. I'm very leery or careful of definitive like, if A happens, your car just broke.

Remington Begg:
Sure. But, if your org, now, negative personas, that student may not be a negative persona, right? So, it could just be someone that's not a persona, and that's not a bad thing, even. But if they don't fit into one of those buckets, but if you have a definitive this, your organization has agreed that this is a bad persona, like it should be red flaggy, for sure. Right? Red flaggy.

George Thomas:
I love what Dan said. Did you see what Dan said?

Remington Begg:
Yep.

George Thomas:
He goes, "It's more about flagging them."

Remington Begg:
You could be totally evil, Dan.

George Thomas:
Oh, here we go.

Remington Begg:
This is an evil pro tip. You could totally make it so the smart content on your websites tweaks all the statistics and sends them to Google instead of your requested demo page.

George Thomas:
Or, if it's them, you could just have where every page loads like a Giphy of a Friends scene, or something.

Remington Begg:
Or, just something going like this.

George Thomas:
Yeah. Yeah, no, I don't think so. Or, what's the basketball player? What's the basketball player? You know, like there's a, he's a, no, no, no.

Remington Begg:
Yeah.

George Thomas:
Just put that on every page of your website, if they're that negative persona.

Remington Begg:
All right.

George Thomas:
That would be fun.

Remington Begg:
We're going to bring you back. Another reporting thing that I think is the bomb.com-

George Thomas:
Uh-oh.

Remington Begg:
... is when you get into the page by page analytics. When you're looking at your homepage, for instance, and you are able to dig in and see new contacts, time on page sessions, if you have smart content on there, smart content will show up and you'll be able to see the separation of those two, so you can see how your page is performing with smart content versus non-smart content. And I'll tell you what, we're doing it on Impulse Creative, and it is incredible, the difference between our bounce rate just on people how are known by the system versus the ones that aren't. Our bounce rate, anonymously, is actually fricking awesome, but it's that smart content, really dials it up.

George Thomas:
By the way, if anybody cared, it's Mutombo. Thank you, appreciate that, putting that in the chat-pane.

Remington Begg:
I grew up with Bo.

George Thomas:
Yeah, well, hey, I didn't and I still was like, "Who's that guy?" I was probably watching a HubSpot tutorial, just going to throw that out there. Anyway, it is five o'clocks on the eastern clocks here, which means-

Remington Begg:
I think we did good.

George Thomas:
We did good. Here's the thing. Every topic, it's fun, I just want to let the people know, every topic that we've covered thus far, Remington and I, when we're coming up with this ideas of this show, we're like, we'll probably need to talk about two things, and there's not much to talk about. And, every show, we have taken it to the finish line, or even past the finish line, or had to do a double.

Remington Begg:
And, we're like, "What the heck? We could talk about this for another five hours."

George Thomas:
That's the thing.

Remington Begg:
So, people, you've got to help us.

George Thomas:
So, you know why I say that, Remington?

Remington Begg:
Why do you say that?

George Thomas:
I say that because HubSpot is so huge and the singular tools that are in HubSpot are so deep that one needs a great place to keep up on that training.

Remington Begg:
For sure.

George Thomas:
And of course, there's HubSpot Academy. There's HubSpot blogs. There's all sorts of information on the Googles. But, why would somebody want to search Google when they can just come to sprockettalk.com? And, they can get the training from people who are passionate about just having amazing education for HubSpot users of the sales, marketing, service, CRM, and CMS HubSpot tools. It just doesn't make sense to Google anything.

Remington Begg:
But, we dominate this.

George Thomas:
I would just go to Sprocket Talk. Yeah.

Remington Begg:
We'll dominate that too.

George Thomas:
Without a doubt.

Remington Begg:
Awesome. This has been fun. So, since we got some people in chat, what do you want next week to be about?

George Thomas:
Yeah. Let's us know.

Remington Begg:
Do be, do be, do be, do.

George Thomas:
Oh, that's funny.

Remington Begg:
Do be, do be, do be, do be, do be.

George Thomas:
So, could you imagine a 24-hour Sprocket Talk Live? Like a, like a, just a, whew gee, that would be crazy. I think Gary-

Remington Begg:
We could totally do it.

George Thomas:
Gary V's done something like that, like a, 24-Hour Ask Gary V, I think.

Remington Begg:
I think you will have to do that next time you're down.

George Thomas:
I would literally have to have like a line.

Remington Begg:
45 Dunkin' Donuts coffees.

George Thomas:
Yeah, like a line of like Dunkin' Donuts draft coffee. So, let us know.

Remington Begg:
All right. We're going rogue.

George Thomas:
Yep. Let's us know. Well, that's fine. If they're still here, they're still here. If not, it'll get chopped off before it goes. Just sprockettalk.com in the unpacked section. So, Remington, let's go ahead and wrap this up.

Remington Begg:
Yeah.

George Thomas:
I will say one last piece, video goals, video for traffic, video for conversions, got it. Got it. Love it.

Remington Begg:
Got it.

George Thomas:
Okay. So, it's funny because I was just, anyway, yes, yes, yes. Chris says yes to that, as well. Okay, we're taking video.

Remington Begg:
Next week. Next week, people.

George Thomas:
We're talking video next week. Next Tuesday, because Monday is Memorial Day, which companies have off.

Remington Begg:
Oh, Tuesday?

George Thomas:
Oh.

Remington Begg:
I'll be in the air.

George Thomas:
Yeah. Oh, crap. And Thursday, are you at Partner Day?

Remington Begg:
I'm at Partner Day, but I could probably peel away for a half hour, do some on-set.

George Thomas:
We'll have to play it by ear. If you two troopers don't see a promotion it's because Remington's-

Remington Begg:
We'll let you know either way. It might not be the typical time.

George Thomas:
Yeah. It's because Remington's a world traveler heading to the Bostonia to crush it.

Remington Begg:
Bostonia.

George Thomas:
Awesome. Well, hey. Let's go ahead and wrap this up. I am, of course, @georgebthomas and he is.

Remington Begg:
@remingtonbegg.

George Thomas:
And, we are saying make sure you do use your reporting tools, the plethora of them that you have because that's how you make data-driven decisions. Make sure you go over and sign up for sprockettalk.com, so we can let you know when it launches because it's coming, coming, it's coming soon. And, go out into the world and do some happy HubSpotting.

Remington Begg:
Spotting. Tootles.