Having a Customer Delight Focus For Business Success ~ Ben Long

In this interview, we chat with Ben Long from Media Junction about his thoughts on customer delight.

We start out by explaining what is customer delight. He goes very granular and shares the secret tip that most are not leveraging today for delight. Ben shares a success story, hurdles, and a few tips along the way!

Audio

About the Expert

Ben Long

At media junction®, Ben works with clients on meeting milestones, ensuring project tasks are delegated appropriately and any internal communications or follow-up is attended to.

He is passionate about delighting customers and helping others unlock the true delight potential of their own businesses.

Topics:

Sales Strategy, Marketing Strategy, Customer Service, Customer Experience, Delighting Your Customer, Interviews