Michael Redboard | Service Departments

Are you getting ready to or thinking of building a customer service team? In this interview, I talk with HubSpot about the journey they have been on since the beginning.

We talk about potholes to watch out for as way to measure customer service success. Understanding how to keep and delight current customers is vital your companies long term growth strategies.

We dive into how to get started, mindsets of great customer support employees, and so much more.