Michael Redbord Service Hub Product Feature

In this interview, we talk to Inbound 2019 speaker Michael Redbord.

We talk about #INBOUND19, competitive advantages, customer revolutions, and so much more.

Michael shares who should be in the room at his INBOUND 2019 session and why they should be in the room as well. He talks about the HubSpot Service Hub, Funnels, Flywheels, and so much more.

Some key takeaways are:

  • Why now is the time to refocus on the customer
  • How you can get the most out of Service Hub in HubSpot
  • How service, sales, and marketing leaders can work together to drive customer-centric growth

See full session details


The smell of INBOUND Is in the air. We're so close! Who else is excited?

With all of the product launches and updates coming from HubSpot at INBOUND, it can be overwhelming to understand what's coming out. You also don't want to leave INBOUND without knowing how to take advantage of new tools and strategies. For the first time, HubSpot is giving customers the opportunity to complete the INBOUND Insider Track to stay informed about everything new.

Once you complete the track, you'll get an exclusive certification and a chance to win VIP tickets to INBOUND 2020. Sign up now: https://www.hubspot.com/inbound-insider-track


About the Expert

Michael Redbord

GM & VP of Product, Service Hub

Michael joined HubSpot in 2010 working with customers, and led the Support and Services team for five years. As HubSpot grew to over 40,000 customers, he scaled the customer team to over 500 employees and learned how to engage, guide, and grow better customers that today drive HubSpot's growth. Now, he leads HubSpot's recently launched customer service product line as General Manager of Service Hub, taking his learnings from scaling HubSpot to help millions of businesses deliver better customer service and grow better.