Content about Customer Service

Having a Customer Delight Focus For Business Success ~ Ben Long

Are you wanting to leverage the element of delight to impact your companies growth? In this interview, I chat with Ben Long from Media Junction about...

Watch

The Spot EP3: Customer Retention, Sprocket Talk 2.0, & INBOUND 2020

Are you looking for a fun, educational podcast specific to HubSpot users? In this episode of The Spot, we find out some new passion points of the ...

Watch

HubSpot Support Form and Dependent Field Functionality

In this Sprocket Talk HubSpot Service Hub tutorial, we talk about support forms and how to make them amazing with dependent field functionality....

Watch

New Customer Feedback Dashboard in Service Hub

Do you need your customer feedback to be in one of your HubSpot dashboards? In this HubSpot Service hub update, we show you the new ...

Watch

Create a Personalized Customer Experience with CRM Object Data

Do you want to use HubSpot CRM object data to create a personalized customer experience? In this update, we share how you can use this feature to ...

Watch

Specify a Ticket Pipeline for Customer Support Surveys

Are you wanting to specify your ticket pipeline? In this update, we talk about customer support surveys and how you can use HubSpot tickets to do ...

Watch

Michael Redbord | Knowledge vs Blog

Curious about the differences of a blog article and a knowledge article? In this interview, I talk with Michael Redbord from HubSpot about how you...

Watch

Michael Redboard | Service Departments

Are you trying to build an amazing customer service department? In this interview, I talk with Michael Redboard from HubSpot about how companies can...

Watch