Content about Delighting Your Customer

Having a Customer Delight Focus For Business Success ~ Ben Long

Are you wanting to leverage the element of delight to impact your companies growth? In this interview, I chat with Ben Long from Media Junction about...

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The Spot EP3: Customer Retention, Sprocket Talk 2.0, & INBOUND 2020

Are you looking for a fun, educational podcast specific to HubSpot users? In this episode of The Spot, we find out some new passion points of the ...

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HubSpot Support Form and Dependent Field Functionality

In this Sprocket Talk HubSpot Service Hub tutorial, we talk about support forms and how to make them amazing with dependent field functionality....

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Sendosos & HubSpot Integration

Have you heard of the Sendoso Sending Platform? Do you want to impact the way your leads and customers feel about you, your company, and your ...

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Angus Nelson: A Customer-Centric Marketing Strategy

Are you trying to focus on a customer-centric marketing strategy? Then in this episode of the 15-minute strategy podcast, you will learn the ...

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Dan Gingiss on Customer Experience as the New Marketing Strategy

In this episode, we talk with Dan Gingiss about how amazing customer experience can be your new marketing strategy. Dan talks about marketing from a...

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Ryan Hanley on Customer Feedback Strategies

In this episode, we talk with Ryan Hanley from Hanley Media ryanhanley.com about how important paying attention to your customer feedback is to the...

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Easily Create and Grow Your Chatflows With a Single Page Chatflow Builder

Use chatflows to give your customers fast responses to contextual questions at any time or day of the week. That means for some of you, the chatflows...

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New Customer Feedback Dashboard in Service Hub

Do you need your customer feedback to be in one of your HubSpot dashboards? In this HubSpot Service hub update, we show you the new ...

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HubSpot Service Hub Multi NPS Surveys & Cloning

Are you wanting to learn more about multi NPS surveys and cloning surveys in the HubSpot Service Hub? Then this Sprocket Talk HubSpot update is your...

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Service Hub Starter and Free

Have you been wanting to use the HubSpot Service Hub? In this update, we share information about the free and starter packages for your service ...

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Create a Personalized Customer Experience with CRM Object Data

Do you want to use HubSpot CRM object data to create a personalized customer experience? In this update, we share how you can use this feature to ...

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Upload Your Inbound Video And More

Are you starting to use video for your Inbound strategy? In this update, we show you how you can upload as well as take your videos to the ...

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Stylize Your Thank You Messages

Do you want to be able to style your thank you messages? In this tutorial, we show you step by step how to make sure you ...

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How to create an NPS Bot with HubSpot Bots

Do you want to use your HubSpot conversations bot to deliver an NPS score feature? In this tutorial, we show you how to make the ...

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How to Create a Bot Sequence to Drive Prospects Down the Funnel

Do you want to use a bot sequence to drive your prospects and leads further down the funnel? In this tutorial, we show you how you can take them on a...

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Bot Attachments to Deliver Targeted Content and More Emotion

Do you want your HubSpot Conversations bot to give the visitor an attachment at the end of the conversation? In this tutorial, we show you step by ...

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How to set up a Conversations Bot to trigger on URL Click

Do you need to create a trigger for your conversational chatbot? In this tutorial, we show you how to use the HubSpot conversations tool to ...

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Customizing your Chat Availability and Business Hours

Do you need to customize your chat availability to your business hours? in this tutorial, we show you how you can easily change your ...

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Creating Your First Bot Message Conversational Marketing Actions

Are you ready to create your first bot-message? In this tutorial, we show you how to use HubSpot conversations to build out a ...

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How to Setup an If-then Condition for Chat or Meeting

Do you want to set up conditions for your bots and chat widgets? In this tutorial, we show you how to use HubSpot conversations to do just ...

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Michael Redbord Service Hub Product Feature

Are you trying to figure out what sessions to attend at INBOUND 2019? In this interview, we talk to Michael Redbord about his Inbound 2019 talk...

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Marcus Andrews The Customer Revolution

Are you trying to figure out what sessions to attend at INBOUND 2019? In this interview, we talk to Marcus Andrews about his Inbound 2019 talk...

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Dan Gingiss Don't Just Create Content, Create Experiences

Are you trying to figure out what sessions to attend at INBOUND 2019? In this interview, we talk to Dan Gingiss about his Inbound 2019 talk focused...

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How To Create a Targeted Bot Message for Adwords

Do you want to create a target bot for AdWords with your HubSpot conversations tool? In this tutorial, we show you how to ...

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Setup Service Hub Free Overview

Do you want to set up your service free HubSpot account? In this tutorial, we show you how to ...

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How to Customize the Chat Widget Appearance

Do you want to customize your HubSpot chat widget appearance? In this tutorial, we show you how to ...

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Building Your First Conversational Marketing ChatBot

Are you ready to build your first HubSpot chatbot? In this tutorial, we show you how to get ...

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Wistia | Soapbox

Are you looking for an easy way to do one-to-one personalized sales and marketing videos? In this interview, I talk to Wistia about their ...

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Michael Redbord | Knowledge vs Blog

Curious about the differences of a blog article and a knowledge article? In this interview, I talk with Michael Redbord from HubSpot about how you...

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Michael Redboard | Service Departments

Are you trying to build an amazing customer service department? In this interview, I talk with Michael Redboard from HubSpot about how companies can...

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